[laurenkay]

@genericuser A big value add to what we do is that we will offer advice to people who keep getting rejected. If it's that their expectations are too high, we have it on our list to guide some people toward Premium. Not so we can make more money from them (our margins on Premium are lower) but because some people need coaching more than they need matches.

[genericuser]

That doesn't really answer the question of the reject pool.

To me it just kinda says you will fault the user if their matches don't result in a date, but try to keep 'helping' them while you are getting paid.

As a further question how do you even out demand for the different matches. Assuming the number of matches contracted by men for women is not the same as the number of matches women for men? Do some people not get matches do some people get surprise double matches(in which case if they were only expecting one date a month won't they generally reject the lesser of)?

I mean honestly I would rather not be matched and not be charged than matched with someone who got extra matches all the same day they weren't expecting.