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by patja
4266 days ago
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Branding/naming confusion with http://celeryproject.org threw me for a loop. 2% of revenue on top of existing payment processing fees seems steep. I guess convenience has a price and this will be great for shops that want to get going quickly and are not price-sensitive. Seems like you are self-selecting for small payment amounts. If I had a $100 item I'm not sure why you should get $2 as opposed to 20 cents on a $10 transaction. I believe Shopify used to use this pricing model but changed as they were losing out on potential customers with higher priced products. |
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2% is something we re-evaluate often here at Celery in the continued effort to price fairly. The Celery fees are only charged when the orders are charged so for delayed pre-orders a merchant could be set up in 90 seconds and use our software to capture tons of demand, interact with customers, manage orders, receive guidance and support from our team - all without paying a cent up front.
You're absolutely right in that the 2% makes a lot of sense for the convenience and for the stage a lot of hardware startups begin. We do also offer tiered breaks on the fee at different sales volumes right now and are overall still trying some things on pricing. Really appreciate the feedback.