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by strick 4270 days ago
On Stamplay pricing: whenever I see pricing in pounds not dollars on a service like this, I think they are not quite ready for my business. My IP address (pretty) clearly identifies me as a U.S. customer, why not present the pricing page in US dollars?

I'm willing to admit this could be a failing in me, not the website.

5 comments

> My IP address (pretty) clearly identifies me as a U.S. customer, why not present the pricing page in US dollars?

How many countries should they be required to do this for, and how frequently should they rebalance the exchange rates?

Hi strick,

here you can switch pricing between plans and currencies https://www.stamplay.com/pricing

currently it's not an automated thing based on visitor's IP since the infos are all there. But I understand that into the product this could be not that nice to see.

Thanks for pointing this out

If I rejected every company that didn't geolocate pricing into GBP then I'd be able to use very few developer focused products ;)
Yep - you are emphasizing my point. The default seems to be USD.

Pick a sensible default - if you get more business from the US just show dollars. Or do some simple A/B testing and see if you get better conversions with one versus the other.

> Pick a sensible default - if you get more business from the US just show dollars. Or do some simple A/B testing and see if you get better conversions with one versus the other.

Maybe they did this, and get more business from the UK?

I'm not affiliated with Stamplay, but I feel a little compelled to raise a point in their defense. Internationalization is not a trivial affair, especially when it comes to money and handling different currencies, taxation situations, trade agreements, VAT, et cetera.

How do you think other businesses feel when they visit a SF startup's page and see pricing in dollars instead of their local currency?

how do you know that the companies that you trust so much because they presented you the price in US aren't just giving everyone the price in US because they are based there and not using any localization?