[troisx]

Home Depot is terrible at actually tracking their inventory. There app is useless when it tells you where the item is, only to find out that they actually don't have any in stock despite what their tracking system says.

I order easily 20x as many items from Amazon, and never had an email saying "oops, we actually don't have any in stock".

[notatoad]

And this is why the stores don't give out their actual inventory numbers to the public: because they can't accurately track those numbers. Things get stolen, lost in storage, and moved off their shelf to promotional displays.

[bigtunacan]

And then people complain about how "useless" the app is. This is much less of a problem for Amazon where there aren't any thieving customers in the store.

[drivingmenuts]

It is useless if the information provided isn't correct. In some cases, it's actually worse than useless.