[Animats]

Australia? You're in luck. Australia has a "Civil and Administrative Tribunal" system for disputes up to $25,000. It can be used entirely on line and by phone. See "http://www.qcat.qld.gov.au/matter-types/debt-disputes/applic.... If there's a hearing, you can request that it be by phone.

I used this once after a problem with freelancer.com. They paid up within hours after filing.

[pan69]

This link seems to be dead. Also keep in mind that you will have to file this in the state (territory) where the business is based. The above link is for Queensland. Have a look here for more info:

https://www.accc.gov.au/contact-us/other-helpful-agencies/st...