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by dgc223
6108 days ago
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Rob,
Congrats on the service - it looks like a useful tool for usability efforts. How do you see this differing from the existing competition (a list of potential competitors can be found here: http://labs.depthskins.net/index.php?/article/guerrilla_styl... ) We use usertesting.com and have had good insights from that, mostly because they link us up with testers so we don't have to find them ourselves. I wonder if in the future you will develop a network of testers so that companies can pull from that network? I think that could be useful as it's sometimes hard for startups to find unbiased people (e.g., not friends/family) to test the site. With your tool plus that service, it could be really powerful for us. Best,
Daniel |
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Right now, we're not that different from our competitors - but we will be. Our capture system doesn't rely on video encoding, or Java plugins, or installing Javascript on a site. This allows our test recorder to be much more flexible than our competitors. We're also building a webcam capture feature - something that de-facto in traditional usability testing but so many remote usability testing solution overlook.
At the minute we just want to get something out there (our current motto is 'Minimum Viable Product') - want to get users on-board and then use the feedback to build in features.
We do want to offer access to testers, like you mentioned. This idea we're currently calling 'Business B' (we will think of a better name) and we're looking to start developing this soon after launch. Similar to usertesting.com but we think the value will be having access to a pool of testers across demographics - hopefully giving greater insight into your usability issues from people who will actually use your site.
We've got a load of big plans - this is just the start of it all.
--Rob