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by cguser
4280 days ago
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CodeGuard has not been purchased by EIG, and we apologize that you had a poor support interaction. It is possible that your experience was an anomaly; recently CodeGuard started tracking support ticket customer feedback scores, and the overall score is 95% right now. Also, CodeGuard recently surveyed our customer base, and the net promoter score (NPS) was over 50, which indicates a high level of customer satisfaction. CodeGuard's focus, now more than ever, is on our agency, developer, and designer customers who are using CodeGuard for their clients. -David Moeller, CEO |
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