[naranja]

I fully agree. This is a really good story giving us a honest insight into the perspective of a typical user these days. Things should just work. Similar as you also expect from you car. It needs _some_ attention, but the guy at the dealer will care for you for the nifty details.

I feel, that the "PC" world has utterly failed to care for it's user and that the mobile world does here a somehow better job though it comes with many (proprietary) restrictions.

But then the NSA came and these days trusting in other seems no longer to be a good advice at all.

[devdas]

The price of an open computing platform is that you spend time learning to maintain it.

The price of not having to learn is that you give up control to someone else. A manufacturer. An IT department.

[Dr-Syn]

Can't trust manufacturers. They push things to the device that break them. Can't trust app manufacturers either: they "share" information to marketers; this breaches your privacy.

Those who can do so ought to offer "family CISO" services. Like the 'family doctor' or the 'family accountant', they should be hirable by a family to manage their information security needs.

[geekpondering]

"The price of not having to learn is that you give up control to someone else"

Some people don't see that as a 'cost', which is what many people in the tech industry don't understand at all.

[angersock]

And those people are ripe for exploitation. So it goes.