[TallGuyShort]

If tips are baked into everything they cease to be tips. I find tips are a good thing for services where much of the value is subjective. I like the convention that makes it normal for me to pay more money to a server who goes the extra mile (although I dislike the fact that their base pay can be so low if others don't play along). I love the cashless aspect of Uber, but I hate that tips are included when you reserve SuperShuttle ahead of time. The driver can be as rude and unhelpful as he or she wants, and I still give them "additional gratuity"? Doesn't make sense. It's just a disguise for a higher price.