[jasonlotito]

Well, no. As a consumer, I would assume that a tip is being paid, and that it is indeed an appropriate tip being given completely to the person above and beyond whatever agreement they might have for default service.

If this wasn't the case, Soothe is lying to me, the customer, and not providing what I paid them for. That's deceit.

[m52go]

The question is...how much tip? You don't know whether the tip they're paying is low, reasonable, or generous.

A profit-seeking corporation is going to minimize expenses as much as it can.

[icebraining]

Yeah, I suppose that if they're saying "gratuity is on us" then they should actually tip (or as we call it in the rest of the economy, pay bonuses).