It's one of those "it's almost technically correct" things to say. It's not necessarily a lie, but it is a parasocial relationship[1] rather than a normal one
I don't think it's manipulative, it does feel like a relationship, even if it is one-sided. The feeling is different from watching a TV show, it feels more personal, more real.
[1] http://en.wikipedia.org/wiki/Parasocial_interaction