[byoung2]

Is this a service that people need on a regular basis, or is it just a once in a while thing? If it's the latter, that would explain it, people got what they needed and left. If they need this on a regular basis, they probably should find a way to get the data before it is put into a PDF rather than relying on extraction.

[reallycurious]

some people just need it for one time job others more regular. I guess for one time usage I should charge and for regular users require a credit card...but they will cancel it and extract as much as they want in the 14 day trial....

or I was thinking if it's a huge pdf file, charge per row of data extracted.