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by jschwartzi 4287 days ago
All he said was that everything was in working order. He didn't say that the cable was fully seated into the receptacle. Your first inclination would challenge your assumption and you would likely follow the stack down to the wire. At that point you'll note that the link lights are off and reseat the cable.
1 comments

>the network works (i.e cables are good...)

This means - to me - that the network... well, works. And it clearly does not. If this was a Windows machine I'd probably wonder what the hell was going on with the Ethernet (!) sign in the bottom right of the tray and if it was a decent version of Ubuntu (11.x or earlier) then you'd also notice it quickly.

But still. He's pretty obviously leading the person astray by giving him the solid impression that the machine is in good working order. (which it is not) If you mean to say that he didn't CLEARLY specify that the "cable was fully seated..." I don't know what to tell you. That's a "gotcha" question. Not a good diagnostic one. Unless this is for a $12/hour CSR position. In which case, OK fine.