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by px1999 4294 days ago
Support, premium features, trust, and non-North American markets.

I'm a reasonably happy Skype user with numbers in a couple of countries and an active subscription. It'd take a lot to get me to switch - my usecase is more expensive/not possible with hangouts. Not to mention that Google seems to always find a way to fuck things up (I have [had?] Google Voice credit but couldn't get paid calls connected in the past).

Skype works, has customer support (?), can sell me things that I want like phone numbers, SMS messages etc. Skype also has some trust because it's their core business and they can't decide to stop offering telephony services one day.

I'd be surprised if a significant portion of Skype's profit came from US-based national calls; and there's nothing overly compelling here for the rest of the world.

To me, this seems like more of an attack on the telecommunications companies, because customers on wifi aren't going to be using precious minutes any more.