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it is a big conundrum if your core product, through its simplicity, is really great. you hire all these product people, have all these investors, but any direction you can take the product actually makes it worse against its initial, great core use. twitter as a protocol is on a level with smtp - a lucky strike, hitting a need, something for the ages. journalists, media, etc. love it. RSS on a whole new level. but twitter as a product company? smtp is a not a profit model, you need to have real, closed products - hence the API limits, hence all this other bull. they have a narrow scope hit product and will kill it by making it broad. a little bit like google and search, put ads on it, done, the rest is noise driven by boredom and/or panic (we need to justify our existence!). twitters design team is bigger than most startups - and for what? the whole slack team fits into the twitter reception area and covers how many platforms, apps, use cases by now? you threw a lucky punch with a communication channel/protocol, but now you're stuck. aren't we happy that the smtp or unix guys as a whole didn't try the same. "monetize". |
Twitter is a service. Services need money. It's a simple as that.