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by MichaelGG 4301 days ago
That's the thing I don't get - if a dialer customer doesn't immediately hangup on answering machines, and gets past the 6-second mark, "magically", everyone stops considering it dialer. Their rates then drop dramatically. That is, the dialer people are literally costing themselves more money by aggressively hanging up.

OTOH, it seems like a lot of people in telecom can't do simple math. For instance, the desire of customers wanting to buy flat rate for a very non-flat area. It's trivial to show that they'll never end up paying less on a flat rate, but they still insist.

If the stats are good, then why would any carrier care about the content? A lot of dialer is legal (like political dialer).

1 comments

You got it! Political surveys as well as B2B. It makes no sense that it's magically non-dialer since 75% of the calls are now 12 seconds instead of 6 seconds :P

People don't understand that flat-rate in this day in age means "I will send you all of my calls that are above the flat-rate, to your flat-rate" - aka LCR'ing the flat-rate. The whole industry has changed so much in the last 4 years. I am excited to see if the $0.0007 flat intercarrier FTC ruling will ever go through.

You are right - if the stats are good, the carrier doesn't care. The stats are the ONLY thing the carrier can control, and should control, imo.