[emarthinsen]

This is really well done.

How are you integrating Slack with, for example, CapsuleCRM? Did you write some custom integration code or are you using something like Zapier?

[digitalbase]

Hi Emarthinsen, We use incoming/outgoing hooks that communicate with a very simple slack PHP service/class. For CapsuleCRM the command 'elvis leads' dispatches a call to the capsuleCRM API, parses the results and outputs does in the channel (with an incoming web hook). I would be happy to tell you more about this and share snippets For quick and dirty integrations or integrations that are less time critical we use Zapier and IFTTT