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by zeeed 4310 days ago
Yup, agreed, yet customer satisfaction doesn't cover for you in case of an accident. And since cab companies comply with the regulations what Uber is trying is to create an unfair competition by ignoring them.

So the way to do it is to follow regulations first and then find a way to 'disrupt'. Yes, that might slow down the growth. Thats probably why they chose to ignore it and that's why now the state is hitting them back.

Actually this is business as usual. Uber will continue to fight the decision, a compromise will be found and the prices will go down, which is good for the customer.