[brixon]

How many products (physical or virtual) have absolute quality? What is the price point and competitive advantage of your product? Software is no different than physical products in balancing quality with price. The only advantage software has is that we can improve the quality later.

If people buy your product because it has the fewest bugs and is more resilient when things go wrong then push hard on the sales team. But if your product gets sold due to it looking nice and having a few wiz bang features then give them some slack.