[hkyeti]

Hey Joe agree about onboarding..

Actually our flow included invite by SMS, email etc really early on and was pretty simple (we did a bunch of early usability testing)...but still we got very little connect rate, less than 10% of users. Never really figured out the main reason why, just speculation.

I'd be curious what you are seeing in your case... maybe we could have improved it in other ways.

[JoeAltmaier]

Actually we get phenomenal conversion. But we vet our customers (Enterprise) and they're already 'converted' when their boss says "We're trying this collaboration tool" so its fish-in-a-barrel.

I work at Sococo. You can try a trial - its free - and see how it works better than I can describe :)

[hkyeti]

Thanks Joe - I guess when it's top down it's going to get pretty good conversion rates.. appreciate the share :)