[kookiekrak]

When they hit the same driver twice, they're supposed to cancel the trip aren't they?

But when a trip is canceled it hurts the driver who uses gas to drive in their direction and causes them to miss out on other available rides, reduces the amount of available cars on the street for legitimate users, and more negative effects im sure you can imagine.

This still sounds ethical to you?

[ctl]

No, booking a ride with the intention to cancel is definitely wrong. My point is that Uber employees aren't doing that frequently enough to affect Lyft at all, so this can't be a plan on Uber's part.

It sounds like some Uber employees are just being assholes for no reason. That's unfortunate, but it's no reason to malign Uber itself. Every company has some assholes.