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by cliveowen
4309 days ago
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Anyone else wonders who are these people that answered their survey? I don't know about you, but Facebook never asked me anything, let alone to compile a survey. My guess is that these people are Facebook employees. What is wrong with that, you ask? It's simple, Facebook is used by 1B+ people, so the results from a survey answered by a few thousand doesn't tell you anything about the general consensus. Even worse, you're only seeing what a very specific niche wants: the American, mostly white, tech-minded portion of the userbase. It's good dogfooding your products to root out bugs, but it's downright reckless to use your own people to make assumptions over the needs of the real user base. |
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Facebook has 1B+ people. Do you know how trivial it is for them to run surveys? 100K population surveys, if they want? Many hundreds of them, simultaneously?
I have no insight into how facebook manages its surveys, but I'd be surprised if they didn't have some sort of generalized surveying platform built in to facebook that allows product teams to independently survey more or less anything they want.