[toomuchtodo]

> What I don't understand is why Airbnb doesn't even make efforts to educate renters about this. They could easily add in an optional course for renters to take that educates people on rental etiquette, and awards you a 'Trusted Renter' designation in the same way they have Verified Phone and ID. A lot of people have never lived in an apartment building and simply have no idea what it is like to do so. Even a text message on check in that says try to be respectful of others in the building would go some way to stopping bad actors.

Redfin, the online RE brokerage, does classes in major metro areas for new home buyers. There isn't any reason Airbnb couldn't sponsor the same in New York. The cost would be minimal compared to the potential revenue. I hope someone from AirBNB reads your post!