Airbnb Ceo Brian's Awesome Interview with Sara Lacy

[Ediven]

10 Lesson Learned from Brian Chescky @ Airbnb

https://www.youtube.com/watch?v=6yPfxcqEXhE

1.the Cheerio campaign, being resourceful is the ultimate rule 2. Die hard! don't be a unicorn ( those are extinct ) be a cockroach ( that survive everywhere & anywhere ) 3. Design the experience, not the website！ 4. Stick to ur first adopters & make them love u ( i mean ur product ) 5. Focus is the key 6. Monitor your NPS (net promotor score) not page view / downloads 7. Create storyboards for ur core segment user, and smooth the user experience 8. Marketplace are about trust creation, not product s listing 9. don't txt or call your customers, meet & watch them how they use ur product 10. Apply to YC :P