[scottdgibson]

I think I am more interested in the 'internal' customer. While the training you mention would certainly benefit internal and external, internal customers have a wider set of needs to sell and more importantly, support the products and services. Also, think about the broad technology knowledge need to build and support the actual products, etc.

How do they help people grow in their roles? Transition to new roles that they aren't currently skilled to perform?

[walterbell]

Here's a VC post about forward-looking companies, note that these are usually large and deep pocketed enough to invest in internal development. Less well-off companies sometimes resort to hiring new people.

http://www.tomtunguz.com/continuing-education-picasso/