[mutatismutandis]

I think this is great; I know for a fact that when I try to describe a series of symptoms to my doctor he will be typing away, and I think there's a lot of what I'm saying that gets lost going from the ears to the fingers. I also think, having both patient and doctor "on the same side" makes it seem more like a team effort and empowers people to take more of an active role in their health.