[brothe2000]

I think that each person is their own variance. So somebody might rate on a 1 - 10 scale at an average of 7 while others rate at an average of 9 so you have to apply context.

I wouldn't mediate between the two of them, I would simply display the facts and let those viewing the data make their own conclusions the same way that a 1 star rating on Amazon is viewed as less credible than a 2 or 3 star rating because it "seems" more realistic. People who say strong words like Hate and rate 1 star are probably rating a lot of things low.

Make sense?