i can host a chat, but what is the advantage vs one that is hosted by the chat solution company?
The one that is hosted by the company is very simple to use, only copy and paste their java script to the html header file, create a username, and can be used within 5 minutes.
The hosted one takes a little longer to setup, but other than security factor, what other things should I consider? cause i provide chat just to improve conversion and customer service only.
since i m just starting up, i think hosted solution is too overkill?
I guess it depends on your needs, and how quickly you think you will grow. There's a chance a self hosted solution would save you money in the long run, but then you have to weigh that against the costs and support time.
The one that is hosted by the company is very simple to use, only copy and paste their java script to the html header file, create a username, and can be used within 5 minutes.
The hosted one takes a little longer to setup, but other than security factor, what other things should I consider? cause i provide chat just to improve conversion and customer service only.
since i m just starting up, i think hosted solution is too overkill?
Thanks for the suggestion.