[biff]

The article suggests Twitter should take a more active role in policing its community, and the author doesn't appear to think "don't engage trolls" is adequate advice... but, really, what position is Twitter in to take an obnoxious person and bar them from the platform?

One can imagine a solution that requires significant effort or cost to create a Twitter account, perhaps involving proof of identity, but how high can you set the bar without putting legitimate users off?

It may not sit well that people can't practically be removed for reprehensible behavior as it occurs, and I get that it can come across like victim-blaming to tell people they should ignore it, but somehow letting someone yell themselves hoarse (metaphorically) without realizing they've been muted seems even more satisfying than giving them a ban page and having them make a new account in five minutes.

[martiuk]

I think people aren't used to the wild web and would prefer companies to look after them, rather than dealing with it yourself. I mean, ignoring haters is character building.