[shankysingh]

I agree , from my personal experience, quality of their service has gone down since they moved to an online marketplace model. But from what I have heard on grapevine this was also a clever ploy to work around Indian law restrictions on FDI. This answer on quoara details it all. Please, take it with grain of salt. http://www.quora.com/Flipkart/What-could-be-the-reasons-behi...