[soundlab]

From someone running a growing hardware business and living these headaches I'd recommend you take a close look at your systems- accounting, order management, shipping, billing etc and see where there are opportunities for automation and integration. The work is not fun but you're better off understanding how these things work and handing it off to someone to run instead of having them come in and build their own systems and processes. What happens when that person leaves and no one knows how the day to day is setup to run?

I have saved an enormous amount of time transitioning our business off of spreadsheet and manual processes to putting a remote-hosted Quickbooks Enterprise accounting environment, Salesforce CRM, and Hubspot marketing platforms in place. Each of theses platforms are integrated and we have dedicated staff operating in each environment and responsible for them. Constantly switching from one operations area to another is not only time consuming but highly prone to errors, especially shipping. Outsource your shipping asap with someone like Shipwire. Congrats on the growth in the business- I have found that starting up is hard but growth can be even more difficult!