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by ericrav
4337 days ago
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I would think some people who got low scores would become disillusioned with the service, blaming the service rather than seeing any fault with themselves. Then being offended, they would be less likely to use the service or harbor negative feelings towards it. |
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What's actually going to happen is that you're going to get degraded service from Uber without knowing why. You're never going to get a cab in the quoted time, because drivers won't pick you up, and you'll assume it's the same for everyone, tell your friends how slow Uber is ... I would say the disillusionment, blame, offence, etc are going to be aggravated by consistently slow service.