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by hackuser 4345 days ago
> it was OK, because they hired smart, competent people who understand the need to triple-check, if necessary, before committing. People who understood the gravity of the situation, and who didn't phone it in if they weren't feeling it that day.

In my experience that is not nearly sufficient for implementing any process that can't tolerate errors. It is necessary to have conscientious people of course, but they still are humans. Given the opportunity for 2,000 hours a year, year after year, they will screw up.

Humans are very bad at following procedures. For recent examples, consider the people operating our nuclear missiles and those protecting our bomb-grade nuclear materials. If even they don't have enough motivation to follow procedure ...