[discardorama]

It's easy to have this attitude now. But if you ask people who were in IT 30 years ago, they'll tell you that systems in those days had _many_ sharp edges. You were expected to know your way around, and the consequences of mistakes were pretty severe.

[WalterBright]

I was in IT 30 years ago, and this was never the attitude. What's different today:

1. we know a heluva lot more about human factors design

2. we have a heluva lot more excess computer power that can be devoted to human factors

[RachelF]

I'd add: 3. many more people are using computers.