Hacker News new | ask | show | jobs
by jsmeaton 4344 days ago
What would be an example of a traditional rate with other merchants in Australia?
2 comments

eWay is $49/setup + 2.9% + 30c per transaction at the low end (http://www.eway.com.au/pricing/popular-plans), which is their closest option to Stripe. Now, trying to read their API docs is another thing entirely: they give you a PDF with a couple of examples and that's it - http://www.eway.com.au/docs/api-documentation/token-payments...

PayPal Express Checkout starts at 2.4% + 30c (across all trans). One might use PayPal for other reasons than just their fees (i.e. your user demographic) but their API is still a mess.

It's completely anecdotal, but we've used eWay for the past 2 years. They've been slightly cheaper than the alternatives and pleasant to deal with for the most part, but any technical interaction has been incredibly painful. The dashboard is a pain to use, and they generally seem oblivious to trends in payment gateways.

In addition, two months ago we were unable to process payments for a period of a few hours due to an SSL error on their secure payments API. Any customer not using a hosted payment page was affected. From what has been communicated to me it was an issue with their CDN provider, but I'm still waiting on the full details. I understand things happen, but a lack of communication from someone who processes your payments is really frustrating.

On the other hand, Stripe have been really nice to deal with, and integration has been a breeze. Things might change once we put it into production, but I'd be surprised if they got worse.

Commonwealth Bank provides MIGS, a low rate I've seen is 0.7%+transaction fee.

Once stripe has 2 day turn around time for bank payments like in the US, we'll be switching for our clients who use PIN.

Bank transfers in AU don't cost anything either.

Is it just the 2 day settlement that would make you switch?