[rahatm1]

If I understand correctly, this is livechat's model:

I need to ask if the Levi's store at Kanata has a Midnight black 514. To do so, I have to download Levi's app first, use the chat option (that integrates with live chat) and chat from there. The problem is I don't know when I will use the Levi's app again, maybe once more this year? I don't want an useless app to clog my phone.

Here's the RealTalk scenario:

I only have one app "RealTalk" that connects me to Levi's for jeans, Diesel for my shirts and J. crew for my sneakers.

[ljd]

Actually, it's not on the Levi app, it would be on the levi website. Where most people are already at if they have questions about the brand.