[alphagenerator]

I called Comcast trying to sign up for their top-tier service when I was working from home. The guy on the other side kept asking me what on earth I'd need the top tier service for and kept asking me questions. Then he scheduled the visit for the tech on the wrong date. Every time I deal with Comcast, it's a hassle.

I can't believe I got interrogated when I signed up for service. Worst customer service ever.

[nickdoesdesign]

Chances are they were getting better commission on a lower tier. Or some internal contest to see who can sign up more people on a certain plan.