[kjackson2012]

TLDR: we didn't know what we were doing when we started, and we learned a lot along the way. Unfortunately this came at the expense of our customers.

[joosters]

The way that they describe how they learned must irritate backers as well.

"We soon learned" ... "It quickly became apparent" ... if this learning process was quick, how come you discovered none of it until after you took everyone's money?