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by mgonto 4367 days ago
Hey,

Just as @rdegges said, I work on Auth0 so I'm a a little biased as well but I can give you some insights about Auth0 and tell you why I personally like it and why I joined the team.

- Pricing: I agree with you that it's not 100% ideal. To be honest, we've been fighting to make this clearer and easier. Our basic idea here is, don't charge somebody who's starting to do something. Charge them once they have enough users so that they can start getting money in, and only charge for Users that actually USE your site (Users that have entered your site in the last 30 days at least). But I'd love to get some feedback about it, if you're willing to :). Why do you think it's confusing and how would you change it?

- Features: I can enumerate all the features we have and all the ones I like, but the easiest way for you to decide what's best for you is just to create an account and try it out :). Put it in one of your projects. Follow the Quick start guide on https://docs.auth0.com/ and integrate it to your app. Let me know then if this was easy and straight forward enough for you :).

- Data Export: We don't have anything in the UI right now to show how you can export the data. However, our dashboard uses our API to show all of the information you see there, so you can just use our API to export all of the information in there. For example, for getting ALL of the users information to save it, just call https://docs.auth0.com/api#!#get--api-users and get it :).

- Why I joined Auth0: I work in Auth0 as a Developer Evangelist. The first thing you gotta know for this position is that if you don't like the product for the company you're joining, you're screwed :). What I love about it is that we use ALL standards (JWT, Open Id Connect, SAML, OAuth, etc.) which means that even if you don't like us after all, it's really easy to replace us. Also, we have TONS of stuff Open Source. I love Open Source and Openness. It's the way to go, and that's one of the main things I like about Auth0. Just go to our Github and check it out.

I don't want to make this message sound as I'm selling Auth0 to you. I haven't checked out Dailycred yet, but I do think Stormpath is also a good product. My final recommendation would be, just try all of them out, and join the one you feel more confortable with. If you have any feedback, please shoot me an email to gonto@auth0.com or martin@gon.to.

Cheers :)

1 comments

Hi, thanks for the response.

Part of my issue with your pricing strategy is that the way it is set out seems to almost go against the reason for (me) using a third party for user management, what I mean is that I just want users to be users, I don't care if they log in with social or enterprise etc, having to think about my user breakdown in that way is extra hassle and analysis that I really don't want to have to do. The more dials and knobs I have to think about for users the more complicated it gets for me. i.e. 'ok I use this plan if I have this many social users, but this plan if my users are enterprise users or this plan if etc'. And its kinda hard to tell what my user base will be until they turn up :/

Honestly ideally I want a 'dial' (or maybe 2 dials ,apps and users or whatever), whether that's API calls, unique users per month or whatever, I just want to easily know if I get <X> visitors then how much will it cost me.

I had to sit and think when I looked at your pricing page....I was trying to avoid doing that by throwing money at the problem :)

Hope that makes sense,

Paul