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by incision
4362 days ago
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In my experience, enterprise gamification, like enterprise facebook, enterprise twitter and enterprise wikis are, for the most part me-too bullshit bought and sold without any real justification beyond an easy, hip-sounding KPI for some executive. That said, underneath all the Gartner (Expensive Cliff's Notes for CTOs) references and stilted 'enterprise' language there's a good point. "Turning the office into a Chuck E. Cheese isn’t going to hide the fact that Big Brother is watching over them every second of the workday, and they aren’t receiving a single tangible benefit from it." Exactly. I've rarely, if ever seen an enterprise that didn't treat its new processes, SLA and policies as utterly one-sided hammers to bludgeon the rank and file with. It's all downside for the employees. These places don't need leaderboards, they need to remember how invest in their employees and offer tangible incentives. |
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Bingo. No one who is savvy wants to be on a leaderboard. That's actually horrible for your career. It doesn't identify you to upper management in any meaningful or positive way (it's "good at grunt work") and it makes you a target later on.