[Liesmith]

It is interesting how Social Services is vilified here, but her own organization's failure to help everyone is obviously because they lack the resources. This person's loathing for Social Services let her get through the day, provided an enemy to fight, but completely prevented her from getting any insight into the problems that they face and the reasons they are forced to make so many denials. She offers an explanation (they like denying people things) but even she seems aware how ludicrous that is.

Meanwhile in just a few months of dealing with the needy and not having the ability to help them all she is ground down into bitterness and cynicism. I think the subtext here points to much better reasons for the Social Services people giving her a hard time. She's just some dilettante college chick doing some good works before going off to her real career. The people who she's railing against do this for a living, and don't run away after a year. They've been working at this for their entire careers, and see people like her every day.