[jerven]

And actually being able to call redhat can be very useful once in while when you are having a really bad day.

[TallGuyShort]

Given that the OP said "other than support", I'll assume you mean they're actually nice and supportive when call to complain about your day :)

[jerven]

Thanks! I somehow completely read over that part :) But my my single experience with RedHat support was a real pleasure.