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by anewfounder
4362 days ago
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RESOLVED - so this is the response I got from MailChimp: [Thank you for contacting Support. We can certainly understand your concern. It is recommended to not use a generic email such as contact@. Instead use an address more in the likes of NAME@jammable.co, or jam@jammable.co. Sometimes using contact@, info@, sales@ will not push through delivery for an initial domain verification.
Also, it may be a good idea to whitelist MailChimp first. Here are our current IP ranges. Have your IT set these to your server.
72.26.195.64/27
74.63.47.96/27
173.231.138.192/27
173.231.139.0/24
173.231.176.0/21
173.231.184.0/21
205.201.128.0/20
198.2.128.0/18
If you have any further questions, please let us know. We are happy to help] Their first point actually resolved the issue. I wished I could have kept contact@ but instead I replaced it with myname@ and it now works. |
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