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by dkador 4376 days ago
(Disclaimer: founder of Keen IO here.)

That's a bit misleading, I think. The full paragraph:

You are solely responsible for any content and other material that you submit, publish, transmit, or display on, through, or with our Services (“Content”). You grant us a non-exclusive, worldwide, royalty-free and fully paid license to use the Content, as necessary, for purposes of providing the Services to you and other users of the Services. All rights in and to the Content not expressly granted to us in this Agreement are reserved by you.

Anyways, legal mumbo jumbo aside (we obviously could make this clearer), we absolutely don't sell or give your data to anybody but you. That's one of the major differences between us and some other analytics companies. Your data is yours and we won't monetize it.

2 comments

Thanks for the clarification. I wasn't trying to mislead anyone, I just wanted to know what license keen claims on the data we'd be providing.
Makes total sense. This is an important point for many of our customers so I appreciate you calling it out. Thanks!
Does this mean that you don't sell or use aggregated data? Others TOS in this space often seem to permit that and it has put me off in the past.

Will definitely consider keen.io on next project.

We absolutely do not sell any data, and only use it internally to debug issues and optimize the system :)