Hacker News new | ask | show | jobs
by adamonduty 4371 days ago
I just saw your call in the logs! It will work in Serbia, but I need to do some additional work on the backend to enable certain countries that are typically high cost to call. I had already done this, but apparently it wasn't complete.

For now, I've reset your trial call limit and it should work for you.

1 comments

Whoa, it works! I was surprised to actually see a service with such a wide coverage. I've made an account and verified it, and all seems to work smoothly. The only thing is that I can't find any info on how much the messages or calls cost. Maybe I'm missing something obvious.

I'll also be sure to recommend you to people I know are having this specific difficulty of poor call quality with Skype or Viber. That's a great service you've got there, and keep up the good work :)

Awesome! I agree that I need to improve the cost discoverability. The problem is the matrix of rates is huge. In some countries, costs are different per mobile provider, and landlines are usually half the cost or less than mobiles. For example, calling Serbian landline to the US would be roughly $0.20 per minute. Serbian mobile to the US would be roughly $0.55 per minute. That all changes when you call somewhere else.

Of course many countries are not nearly so much. I also do plan to add voip calling within the app. This would allow you to skip the high cost of crossing Serbian boundaries when you're near a decent internet connection, but give you flexibility to make calls directly over the PSTN when needed.

Check out the UI for 'webcall' at didlogic.com. I use this service for the exact use case you're targeting, but it's a slight pain because:

1) I have to use Safari instead of an app, so it can't interact with my phone's address book. So I have to copy-paste the two phone numbers.

2) I almost always have to log in each time I use it, because the auth session has timed out.

3) I have to zoom in/out as it's not mobile optimised.

If you could offer the same quality and price as didlogic.com, but with a convenient app interface, that would be awesome.

Oh, and SMS is quite a bit more limited at this time. You wouldn't be able to send SMS from Serbia to another country, or SMS within Serbia, but you could purchase a number in a destination country like the US or UK and send/receive SMS via the webapp.