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by vacri
4373 days ago
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Come on guys, give me some credit. We're having problems with internal processes right now because our offices are split between Melbourne and San Francisco, and there's only 2 hours in the regular working day of overlap. Being a couple of hours out is nothing compared to being almost the entire working day out. The more your support has to do shift work, the harder it is to get and vet support, train them properly, and the more expensive they are to pay. The more they're awake during normal sleeping hours, the lower the quality of support - and I say this having spent two years doing support for in-timezone sleep medicine equipment. The article also states other problems with response lag and low efficiency, which is what happens if you can't adjust your work day (and if you do, then you're out of sync with local services). The kind of condescending 'get over it' comment from grecy is utterly beside the point - regardless of whether you deal with it well or not, out-of-timezone sync support is more difficult to do, and that is something worth mentioning in a list of hurdles an Australian startup might face. |
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You know, Australians are very well known internationally being being complaining so-and-sos.
I can't believe a thinking person would actually complain that Australia is in vastly different time zone. Next you'll be complaining it's too hot, then that it's to sparsely populated (oh, you already are). It never ends with you, does it?