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I agree that higher education administrative costs have gotten higher since the 90's, BUT (and that's a big but), as far as your $20 goes, there's a reason you've been rung through the ringer. The institution didn't do that to assert dominance over you. They did it to be in compliance with the law and audit requirements. No one wants to track down $20. They have to because of rules imposed on them from outside forces. Institutions who receive public dollars are audited at least yearly to ensure compliance with state/provincial requirements, and somewhere around every 5 years on federal statute. These audits include ensuring checks and balances on money paid out to staff/students for any reason, including travel and conference costs (fun fact, many federal programs have travel costs that are based on staff pay, thereby limiting the amount of 'excess' spending the programs can do on travel. . . .because everyone knows we attend conferences in Michigan for fun. . . ). Anyway, it may seem like a small deal to you that you lost the receipt for $20, and in the grand scheme of life, it is. BUT, in the direct application of audit completion and legislative compliance, that $20 is the first step to lawsuits, persecution and public shaming of the University when it turns out that every employee was allowed to slip $20 past the business office. Controls are controls on everyone, they are impartial and they apply across the board; the same rules apply to the lowly grad. ass. as they do to the provost and president. Is it senseless to have that much work and that many hours spent on on $20? Yes.
Is it senseless to have that much work and that many hours spent to ensure that tax dollars are spent reasonably and within the bounds of the law? No. Source: I am part of those 'sickening' higher education administrative costs, and I have personal experience consulting for federal audit compliance at public colleges in the states. |