[brok3nmachine]

1and1.com actually allows cancelation online. I found this out years ago, when the pain became unbearable from using their services for over 8 years.

https://cancel.1and1.com

Oh, and I attained this URL after calling customer support.

[steve_benjamins]

Author here: actually the article talks about this- you're unable to cancel the My Website (their most popular service) using that website.