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by jusben1369
4377 days ago
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There needs to be a general logo/sticker/proof seal. "You can cancel a subscription the same way you can buy a subscription" If you can sign up for something online and buy it within 3 - 5 steps you should be able to cancel it online with 3 - 5 steps. If you need to call or visit a human to sign up for a service then it's fair that you may be required to call or visit a human to cancel it. How many people would more confidently purchase/avoid purchasing if that was on the checkout/payment page? |
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