[phdp]

I was scammed into adding on the website builder to my package. I was sitting at work and I received a call. I took it and a sales guy started trying to sell me on this. I explicitly asked him whether I would see any recurring charges if I said yes to this trial and then took no further action, and he assured me that was the case. I really just wanted him to shut up so I could go back to work. Imagine my surprise 4-6 months later. I was looking at my invoices and I notice this line for the builder! They did reverse the charges (I had just received the second bill and they bill quarterly), but it had to be done over the phone and during east coast business hours. Well, I work those hours.

[UnoriginalGuy]

You were "scammed?" What? That story literally makes no sense.

How did the salesman get hold of your personal information and payment information to sign you up to this service?

Also how did you think a trial would incur no recurring charges after the trial expired? Particularly if you left it for 4-6 months? How long did you think the trial was?

Sorry but that post could not be more nonsensical if it tried. And the line "I really just wanted him to shut up so I could go back to work." just further adds to the confusion. So you signed up to a trial to get a salesmen to leave you alone then left it for 4-6 months, and then got upset when you got charged?

[chris_wot]

Sounds like he expected it to end.

[mikeash]

It's perfectly sensible for a trial to simply expire and stop rather than starting to charge you without any further intervention. Plenty of trials work that way.

If the salesman told him that's how it worked, and it wasn't how it worked, I think that qualifies as a "scam".